Friday, June 28, 2013

Expected Results From Telemarketing Data Lists

Setting up a data driven telemarketing campaign can be quite a challenge, as it raises several dilemmas. For example, do you employ an internal team to make the calls or outsource? And what about the b2b data list to target?
There are no right or wrong answers with the telemarketing team, but each option has its advantages and pitfalls. At a first glance, outsourcing to an external telemarketing operation is costly. Most charge between £250 and £350 per day's worth of calling. Why pay that when you could employ someone for £60 - £80 per day?
If you explore this in more detail, you will soon find that an internal telemarketer does in fact cost far more than this. Aside from their wages, you will have increased overheads; the additional office space costs, plus their equipment (p.c., desk, chair, phone). Then there's holiday & sickness pay, the management team costs for HR, training, team leaders etc. Script-writing, call recording software, recruitment costs too. It all adds up. But if you get all of these aspects right then the costs can be lower than outsourcing.
The benefits of outsourcing are that you will be dealing with an experienced team who can hit the ground running. They should have call recording in place, a team of professionals to help you develop an effective script and telemarketers that understand how to get through to the key decision makers, set appointments and generate good leads for your business. In general, you get what you pay for.
But like with all marketing, there are rarely (if ever) any guaranteed results. No advertising or marketing company can assure you that you will ultimately make some great sales from their efforts. All they can do is point companies in your direction and hope that you can convert these into new business.
Most reputable telemarketing companies align themselves to a data list broker. It's one thing to be great on the phones, but a full understanding of the b2b data universe requires a completely different skillset. With more than three million business data records to choose from, which prospects would be right for your campaign? This is where Responsiva comes in. Allied to numerous telemarketing companies, Responsiva can either liaise directly with the end clients (retaining all confidentialities and support of the telemarketing company) or via the telemarketers in support of their end clients.
The service can be tailored towards an ad-hoc usage basis, or longer-term whereby a single invoice is raised each month to cover all b2b data supplies delivered.
All telemarketing operations need an "in-house" business data expert. Where Responsiva are especially supportive is by providing an "external in-house expert". And that comes without the cost of an internal, salaried candidate. They only pay for the prospect data as and when required.
Why not follow Responsiva's twitter page at https://twitter.com/Responsiva, where numerous blogs, free offers and data related articles are posted on a regular basis. We always follow you back (provided you are UK based) and are very happy to hear from you with any marketing data related questions.
 

Friday, November 26, 2010

ordering business data

Ordering business data lists from Responsiva couldn’t be easier. That’s because every enquiry leads to the following process being followed:

1. An open discussion about your market and ideal targets. Typically this takes just five minutes.
2. Responsiva run counts of the available data to your specification.
3. You are then emailed with the following information:
a. A full specification of your data requirements
b. Counts or a cross-tabulation of the data within that specification
c. Samples of data to the specification
d. A quote for the data, typically as a rate per thousand

This information is then left with you to mull over and come back if you have questions or would like to proceed to order.

Monday, November 8, 2010

Surplus data lists

Whenever there are more business prospects available (within your specification) than you actually require, reputable list brokers will ensure that the most recently verified records are selected first. This ensures that the prospect database you buy is as current as possible, reducing the volume of dead numbers or mailing returns. It is always a good idea to ask your contact how they select your data lists when there is a surplus of available prospects. Any broker that selects data randomly is not providing you with the best possible service because there is always a best way to select b2b data from the available universe.

Tuesday, October 26, 2010

business data with a guaranteed quality

The business data from Responsiva has a guaranteed quality, so that you can purchase with the ease of knowing that your database comes from a reliable and responsible list broker.
With each quote we supply some data samples to specification, and clearly outline which prospects we propose to extract from the full complement of over two million business data records. The quotes are valid for thirty days and left with you to make your comparative decision as to which broker you feel would be most suitable to take forward as a preferred supplier. And your questions are always welcomed; we need to be comfortable that you have exhausted any outstanding concerns before you buy.

Tuesday, October 19, 2010

Accurate and responsive telemarketing lists

There are numerous aspects to delivering a successful telephone marketing campaign, each of them vital components in contributing to the overall results. The telemarketing lists from your list broker play a key role because it is so essential to get the data aspect right. Responsiva will help you with this aspect, ensuring you receive quality, well-suited prospects. Behind this it is crucial to have effective and well-measured scripts and naturally talented telemarketers in place to make the calls. The best way to measure all three elements is via a call recording system. This enables call play-back to pinpoint where and why each call terminated unsuccessfully, and why the successful calls hit the target.

Sunday, October 17, 2010

Guaranteeing business lists

It is rudimentary to request a guarantee when purchasing business lists for your data-driven marketing. It is widely accepted that all forms of marketing data decays over time, as companies close or relocate and individuals change their employment. However, it is the levels of erosion, and therefore its deteriorating pace of the prospect list, that needs to be questioned. The industry norm is to guarantee a 98% accuracy rate for business names, addresses and telephone numbers, refunding anything in excess of 2% decay within 30 days of supply. Any business lists with a lower guarantee are worth avoiding because they will cost you more in the long run.

Friday, October 15, 2010

Choosing b2b data

Although there are quite literally many thousands of different job titles available for choosing b2b data by, they can all be split into one of two categories. Namely; managers or directors. The directors include such titles as company owners, proprietors, chief executives, partners and even landlords. Whereas the managers span the roles like licensee, office manager and branch manager. Approximately two thirds of b2b data records have a director title available with the remaining businesses operated by managers. This field is an important consideration when planning your marketing because the level of decision-making ability will determine whether or not your services are of interest.