Setting up a data driven telemarketing campaign can be quite a challenge, as it raises several dilemmas. For example, do you employ an internal team to make the calls or outsource? And what about the b2b data list to target?
There are no right or wrong answers with the telemarketing team, but each option has its advantages and pitfalls. At a first glance, outsourcing to an external telemarketing operation is costly. Most charge between £250 and £350 per day's worth of calling. Why pay that when you could employ someone for £60 - £80 per day?
If you explore this in more detail, you will soon find that an internal telemarketer does in fact cost far more than this. Aside from their wages, you will have increased overheads; the additional office space costs, plus their equipment (p.c., desk, chair, phone). Then there's holiday & sickness pay, the management team costs for HR, training, team leaders etc. Script-writing, call recording software, recruitment costs too. It all adds up. But if you get all of these aspects right then the costs can be lower than outsourcing.
The benefits of outsourcing are that you will be dealing with an experienced team who can hit the ground running. They should have call recording in place, a team of professionals to help you develop an effective script and telemarketers that understand how to get through to the key decision makers, set appointments and generate good leads for your business. In general, you get what you pay for.
But like with all marketing, there are rarely (if ever) any guaranteed results. No advertising or marketing company can assure you that you will ultimately make some great sales from their efforts. All they can do is point companies in your direction and hope that you can convert these into new business.
Most reputable telemarketing companies align themselves to a data list broker. It's one thing to be great on the phones, but a full understanding of the b2b data universe requires a completely different skillset. With more than three million business data records to choose from, which prospects would be right for your campaign? This is where Responsiva comes in. Allied to numerous telemarketing companies, Responsiva can either liaise directly with the end clients (retaining all confidentialities and support of the telemarketing company) or via the telemarketers in support of their end clients.
The service can be tailored towards an ad-hoc usage basis, or longer-term whereby a single invoice is raised each month to cover all b2b data supplies delivered.
All telemarketing operations need an "in-house" business data expert. Where Responsiva are especially supportive is by providing an "external in-house expert". And that comes without the cost of an internal, salaried candidate. They only pay for the prospect data as and when required.
Why not follow Responsiva's twitter page at https://twitter.com/Responsiva, where numerous blogs, free offers and data related articles are posted on a regular basis. We always follow you back (provided you are UK based) and are very happy to hear from you with any marketing data related questions.
There are no right or wrong answers with the telemarketing team, but each option has its advantages and pitfalls. At a first glance, outsourcing to an external telemarketing operation is costly. Most charge between £250 and £350 per day's worth of calling. Why pay that when you could employ someone for £60 - £80 per day?
If you explore this in more detail, you will soon find that an internal telemarketer does in fact cost far more than this. Aside from their wages, you will have increased overheads; the additional office space costs, plus their equipment (p.c., desk, chair, phone). Then there's holiday & sickness pay, the management team costs for HR, training, team leaders etc. Script-writing, call recording software, recruitment costs too. It all adds up. But if you get all of these aspects right then the costs can be lower than outsourcing.
The benefits of outsourcing are that you will be dealing with an experienced team who can hit the ground running. They should have call recording in place, a team of professionals to help you develop an effective script and telemarketers that understand how to get through to the key decision makers, set appointments and generate good leads for your business. In general, you get what you pay for.
But like with all marketing, there are rarely (if ever) any guaranteed results. No advertising or marketing company can assure you that you will ultimately make some great sales from their efforts. All they can do is point companies in your direction and hope that you can convert these into new business.
Most reputable telemarketing companies align themselves to a data list broker. It's one thing to be great on the phones, but a full understanding of the b2b data universe requires a completely different skillset. With more than three million business data records to choose from, which prospects would be right for your campaign? This is where Responsiva comes in. Allied to numerous telemarketing companies, Responsiva can either liaise directly with the end clients (retaining all confidentialities and support of the telemarketing company) or via the telemarketers in support of their end clients.
The service can be tailored towards an ad-hoc usage basis, or longer-term whereby a single invoice is raised each month to cover all b2b data supplies delivered.
All telemarketing operations need an "in-house" business data expert. Where Responsiva are especially supportive is by providing an "external in-house expert". And that comes without the cost of an internal, salaried candidate. They only pay for the prospect data as and when required.
Why not follow Responsiva's twitter page at https://twitter.com/Responsiva, where numerous blogs, free offers and data related articles are posted on a regular basis. We always follow you back (provided you are UK based) and are very happy to hear from you with any marketing data related questions.